NAATI Accreditation Logo
EXECUTIVE GUIDANCE & KNOWLEDGE BASE

Frequently Asked Questions

Clear, comprehensive answers regarding our NAATI certification standards, document types, turnaround times, and Wakala legal preparation.

Justice of the Peace Logo
CLIENT ADVISORY

Need Immediate Assistance?

If your specific inquiry requires specialized legal or corporate document review, Khalil is available directly for consultation.

Submit Secure Inquiry
01

What makes Arab Access NAATI-certified?

Arab Access operates under official professional accreditation issued by the National Accreditation Authority for Translators and Interpreters (NAATI Certificate #17037). Established in Perth in 1990, every translation is performed or verified by accredited professionals, ensuring strict compliance and unconditional government acceptance.

02

How long does a translation take?

Standard personal documents (birth or marriage certificates) are typically processed and delivered promptly within 24 to 48 hours. For larger corporate contracts or immigration dossiers, timelines are established transparently upon review, with express rush pathways available.

03

What documents do you translate?

We handle an exhaustive range of personal, legal, financial, and commercial documentation between Arabic and English, including legal agreements, court testimonies, immigration files, academic transcripts, medical reports, and Powers of Attorney (Wakala).

04

Are your translations recognised by government agencies?

Yes. Because our translations carry official NAATI accreditation stamps and translator identification numbers, they are accepted unconditionally by the Department of Home Affairs, Australian courts, tribunals, foreign embassies, and government departments.

05

What is a Power of Attorney (Wakala)?

A Power of Attorney (Wakala) is a formal legal instrument allowing an individual to appoint a representative to act on their behalf in financial or legal matters overseas. Arab Access provides specialist drafting, bilingual preparation, and Justice of the Peace (JP WA #6260) witnessing.

06

Can you translate documents for immigration?

Yes. Having served as an appointed provider for the Department of Immigration's Translation and Interpreting Service (TIS) since 1991, we specialize in preparing precise dossier translations for visa lodgements and family reunification processes.

07

Do you offer certified translations or plain translations?

We offer both. Official submissions to government authorities require our NAATI-certified stamped translations. For internal corporate review, marketing brochures, or informal communications, we provide general plain translations and desktop publishing (DTP).

08

What is your pricing?

Our pricing is highly competitive and structured fairly based on document word count, complexity, and turnaround urgency. We provide transparent, upfront quotations prior to project kickoff with zero hidden surcharges. Request your free quote via our secure contact portal.

09

Can I get a rush/express translation?

Yes. We understand that some translations are needed urgently and we will always do our best to meet your deadline. Rush and express translation requests can usually be accommodated depending on the length, complexity and formatting of the document, as well as translator availability. Urgent work may attract an additional surcharge. Please let us know your required date when requesting a quote, and we will confirm the fastest available turnaround time.

10

What areas of Perth/Australia do you service?

Arab Access is based in Perth, Western Australia, and provides professional Arabic ↔ English translation services to clients across Perth and Australia. We also work with clients internationally, so you can use our translation services regardless of where you are located. Our Perth office is located in Ardross, WA.